We collect information through two means:
Directly from you – On some of the pages we may ask for personal information in order to provide you a service or carry out a transaction. You are not required to provide this information and in case you do not, it will not be possible for us to provide you the requested service or transaction.
Automatically – We collect information about your visit to our sites, what pages you view and other actions taken within NERTI Innovators sites. When you visit our site, a cookie may be placed on your machine or may be read if you have visited the site previously. Cookies are used to remember the information provided by you so that you do not have to fill it again when you download the same product or any other NERTI Innovators product. Cookies will be placed only for the specified purpose and your information will not be used otherwise. You have the option to disable cookies on your computer.
Collecting Personal Data and why?
Personal Data we collect and process for our own purposes: Collected Data
When you visit our Websites or purchased anything in NERTI Innovators events, NERTI Innovators may collect information, which may include Personal Data, from Individuals as set forth below (collectively referred to as “Collected Data”). For the purposes of General Data Protection Regulation (GDPR), NERTI Innovators shall be the controller for the Collected Data – this means that NERTI Innovators decides what Collected Data is processed and why.
Data we process on your behalf: Service Data
We only process Service Data as per our Customer’s instructions. For purposes of the GDPR and the Swiss Federal Act on Data Protection, we are the processor and not the controller of the Service Data. Service Data, as defined in the Terms, means all electronic data, text, messages or other materials, including Personal Data of Users, submitted to the Service(s) by our Customers through Customer’s Account in connection with Customer’s use of the Service(s). We work with our Customers to help them provide notice to their customers concerning the purpose for which Personal Data is processed by NERTI Innovators.
We do not own, control or direct the use of Service Data, and in fact we are largely unaware of what information is being stored on our platform and only access such information as reasonably necessary to provide the Service(s) (including to respond to support requests), as otherwise authorized by Customers or as required by law. Unless we explicitly agree otherwise in writing, you will not process sensitive personal data (such as health data) on our platform.
As the processors of Personal Data on behalf of our Customers, we follow Customer’s instructions with respect to the Service Data to the extent consistent with the functionality of our Service(s). In doing so, we implement technical, physical and administrative measures against unauthorized processing of such information and against loss, destruction of, or damage to, Personal Data.
We use your personal information for the following purposes:
- To ensure our site is relevant to your needs.
- To deliver services, such as Electronics & Electrical, Home Appliances, that you request or purchase.
- To alert you to product upgrades, special offers, updated information and other new services from NERTI Innovators, if you so request.
We do not sell, rent, or lease our customer lists to third parties.
When collecting contact information that might be used to intimate you about our products and services, we will always give you the opportunity to opt-out of receiving such communications. Each email we send includes an unsubscribe link allowing you to stop delivery of that type of communication. If you elect to unsubscribe, we will remove you from the relevant list within 10 business days.
When does NERTI Innovators process Collected Data?
1) Sign-up, billing and Account information:
When you subscribe and sign-up to any of our Service(s), we may collect your (i) contact information such as name, e-mail address, mailing address, IP address, geographic location, or phone number of the Account admin; (ii) billing information, such as credit card number and billing address; (iii) name and email address when Account admin/Agent(s) provide feedback from within the Service(s); and (iv) unique identifiers, such as username, account number or password.
Subject to this Notice and the Terms, we will use such data, including without limitation, to (i) provide you the Service(s); (ii) send you communication from the Service(s); (iii) send you requested information about the Service(s); (iv) respond to customer service requests, questions and concerns; (v) administer your Account; (vi) send you promotional and marketing communications (where you have requested us to do so); and (vii) facilitate your transactions with other users when you use our Service(s).
When you register in our Websites, we may collect information such as name, e-mail address, location and contact information. Subject to this Notice, we will use such data, including without limitation, to (i) facilitate your use of the program portal for which you have registered; (ii) send you communication from within the Service(s); (iii) send you requested information about our Service(s); (iv) respond to your requests, questions and concerns; and (v) send you promotional and marketing communications (where you have requested us to do so).
Apart from the aforementioned information collected by us, we automatically receive and record certain Personal Data of yours when You visit our Websites. This includes device model, IP address, the type of browser being used, usage pattern through cookies and browser settings, query logs and product usage logs. We also collect clicks, scrolls, conversion and drop-off on our Product(s), Websites and Services to render user journey at real-time. Subject to this Notice, we will use such data, including without limitation, to (i) assess needs of your business to determine or suggest suitable Product(s) or Service(s); (ii) send you requested information about the Service(s); (iii) respond to customer service requests, questions and concerns; and (iv) for analytical purposes.
You authorize NERTI Innovators and its service providers to perform analytics on such Collected Data, to (i) improve, enhance, support and operate the Websites; and (ii) compile statistical reports and record insights into usage patterns. You acknowledge that NERTI Innovators uses Collected Data, as the case may be, for the aforementioned purposes.
We may post your testimonials/comments/reviews on our Websites which may contain your Personal Data. Prior to posting the testimonial, we will obtain your consent to post your name along with the testimonial. If you want your testimonial removed, please contact us at firstname.lastname@example.org.
5) Marketing communications:
We may use your e-mail address, collected as part of Collected Data, to send our newsletters and/or marketing communications about our products and services. Where you have so requested, we will also send you marketing communications about our third party partners. If you no longer wish to receive these communications, you can opt out by following the instructions contained in the emails you receive or by contacting us at email@example.com.
How does NERTI Innovators keep Personal data secure?
We use appropriate technical and organizational measures to protect the Personal Data that we collect and process. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Data.
If you are an individual resident in EEA, you have the following data protection rights regarding Collected Data:
- If you wish to access, correct, update or request deletion of your Personal Data, you can do so at any time by contacting us.
- You can object to processing of your Personal Data, ask us to restrict processing of your Personal Data or request portability of your Personal Data. Again, you can exercise these rights by contacting us.
- You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us.
- Similarly, if we have collected and process your Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority.
If you seek access to, or wish to correct, update, modify or delete Personal Data (hereinafter referred to as a “Request”) which forms a part of Collected Data, please contact us at firstname.lastname@example.org. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
If you seek access to, or wish to correct, update, modify or delete Personal Data (hereinafter referred to as a “Request”) which is part of the Service Data and processed by us on behalf of our Customer, you should direct your query to our Customer i.e, the controller. If you are a Customer of our Service(s) and wish to raise a Request on behalf of your Users and End-Users in connection with Service Data, you may raise a ticket on the support portal of the relevant Service. Please note that if a Customer has subscribed to more than one Service, a Request on a particular Service support portal is specific to that Service only and separate Requests need to be raised across other relevant Service support portals.
Third party links
Occasionally, we may offer third party services on our website. These third party sites have separate and independent privacy policies. So we have no responsibility or liability for the content and activities of these linked sites.
Changes to this policy